Update - May-2013
New Version 8 is now shipping; with new themes and updated icons!
Coming in Summer 2013 - New CRM enhancements including pipeline tracking and email integration
  • Superdrug
    Superdrug
    Superdrug[Customer since: June 2009] Superdrug are a great company to have on our portfolio, there is no doubt about it. Having them as a user demonstrates the power of Khaos Control. We feel honoured that Superdrug rely on our warehouse functionally to Put-away, Pick, Pack and Despatch their many thousands of web orders, all year round; using our Hand Held Terminal (HHT) solution.  Integration is another prime element in our implementation at Superdrug. Khaos Control sits between their legacy systems and their webshop, marshalling stock detail between them. Khaos Control has a dual purpose then, acting as a conduit between systems, whilst being integral in day-to-day warehouse processing.
  • Burns Pet
    Burns Pet
    Burns Pet[Customer since: April 2008] Burns are masters at getting the most from their Khaos Control system. Their skilled IT team have created many add-on applications that bolster company activity. Examples of this include advanced phone integrations, sophisticated webshop features, remote worker connections, Crystal reports and even developing an in-house application that feeds off of Khaos Control's data. They are a market leader in the supply of pet foods to trade and direct to consumers. Like many companies that are both B2B and B2C, Khaos Control has facilities for both scenarios.
  • Bettys & Taylors
    Bettys & Taylors
    Bettys & Taylors[Customer since: March 2005] Betty's By Post, the mail-order arm of the Betty's & Taylors group, use Khaos Control to process Mail-order, Telephone and Web orders. They have a very modern and hugely impressive office in Harrogate. It is a joy to see Khaos Control being used by the many members of the telesales team - they are amongst the fastest and most capable users we have! BYP have the ability to produce gift card messages, as well as being able to schedule Easter and Christmas orders for future release when production in the bakery has taken place.
  • International Dance Supplies
    International Dance Supplies
    International Dance Supplies[Customer since: July 2006] We like International Dance Supplies! They are a great advocate for Khaos Control. Our software has helped in the growth of their successful business, turned what once was a chaotic warehouse into a relatively calm and peacefully place and allowed the telesales team to take orders, whilst offering the customer great service levels, by having relevant information at their fingertips. IDS's driving force is Anne Walker, award winning businesswoman, who started out as a dance teacher, and was so passionate about her industry, she started to sell to other teachers around the world.
  • Planet X
    Planet X
    Planet X[Customer since: December 2009] Planet X have experienced huge growth since implementing Khaos Control. As with other customers' growth, we would never claim that Khaos Control is solely responsible for this. It is a lamentable fact that some customers fail to grow, despite using Khaos Control. However, Planet X (and many others) have demonstrated the growth rates that can be sustained, when using Khaos Control. Planet X supply world-class own-brand bespoke bikes and use Khaos Control for all areas of the business, including EPoS, Warehouse Control and Channel Listings (eBay/Amazon).
  • Bray Solutions
    Bray Solutions
    Bray Solutions[Customer since: December 2011] Bray Solutions are a fulfilment house. Not our typical mail-order company or multi-channel retailer customer. Bray use Khaos Control's advanced warehouse control facilities as well as the Hand Held Terminals that accompany it. When picking stock for their clients (those that they are holding stock on behalf of), they are able to direct picking requests to any one of their multiple warehouses across the UK.
  • Primrose
    Primrose
    Primrose[Customer since: December 2003] A real success story! Primrose are one of our oldest customers and have grown from a 1 user system (back in the days when we did 1 user systems!) to one of our largest, in terms of user count. Khaos Control has been there with them the whole time, supporting their growth and never needing to be replaced, as they blossomed over the years. Nor does it seem to have stopped them becoming one of the market leaders in their field. The customer retention rate for Khaos Control is very high, which is demonstrated by companies such as Primrose.
  • Natural Nkuku
    Natural Nkuku
    Natural Nkuku[Customer since: June 2012] Natural Nkuku are unique. They are our only customer to have Khaos Control, to manage the back-office and telesales orders, as well as having Complete Commerce (our eCommerce offering) for web orders, plus having the Khaos Control iOS app for taking orders at tradeshows. Nkuku are one of our newer customers, and they have really taken to Khaos Control to get the most out of it in a short space of time. Nkuku had previously looked at an enterprise level system before being let down and subsequently finding that Khaos Control was more than up for the task!
  • Hardcloud
    Hardcloud
    Hardcloud[Customer since: October 2005] Hardcloud is the UK's number one online surf skate and music inspired fashion retailer. Khaos Control has supported their growth for the past 8+ years. Hardcloud have an eCommerce webshop that has been developed, designed and is maintained by their own in-house team of developers and designers. They make extensive use of Khaos Control’s API (Application Programming Interface) to communicate between the webshop and the back-office database.
  • Viking Signs
    Viking Signs
    Viking Signs[Customer since: December 2011] One of our few local customers, based here in sunny Grantham! Viking signs understood the need to invest in a business platform that will future proof their business development plans. Like many other forward thinking businesses, they have purchased Khaos Control because they are seeing growth in their business and are planning for more in the future. Viking make bespoke signs to suit any business requirement, they also sell cost effective safety signs and have a huge range to choose from.
  • Party Packs
    Party Packs
    Party Packs[Customer since: June 2003] Our oldest mail-order / multi-channel customer – project number 12 of (at the time of writing) project 178. Party Packs has grown as Khaos Control has grown over more than a decade. Party Packs are testament to how, once you have Khaos Control, you’ll never have reason to look elsewhere. Your initial investment can be realising returns many years after the original purchase. Selling party packs is a very competitive business and many have come and gone over the years. Party Packs were one of the originals and have fought off much competition to retain their UK market dominance, with Khaos Control ever at their side.
  • Timstar
    Timstar
    Timstar[Customer since: February 2006] Timstar are a good example of a customer that has invested in bespoke development as part of their Khaos Control project. By customising various aspects of the system, they have been able to realise a much higher ROI due to time savings and efficiencies. They are by no means unique in this, as many our customer base has had varying degrees of customisation added into their projects; ranging from a couple of hours to thousands of hours’ worth of changes.

Did you know?

About Reordering...
Khaos Control has standard and advanced reordering tools – both taking into account stock levels and back orders, but the advanced also considering past customer demand trends.
Click to Enlarge this Did you know Image

Industry Focus

Cath Kidston, Mothercare, Halfords

Mothercare and Halfords report on transformation plans, Cath Kidston to relaunch website to take advantage of international markets

Sit Up, Interflora, Royal Mail

Sit Up referred to Ofcom, Royal Mail delivers solid results, Interflora trademark case

iPhone App

Our business software is now available as a sales order system module on iPhones and iPod touches. More...

Morrisons, Ocado, Royal Mail

Morrisons announces deal with Ocado, Boots expands ecommerce operations, new appointment at Halfords

Barbour, Marks and Spencer, Amazon

Barbour and BuyMyWardrobe in funding deals, Amazon hit by industrial action in Germany, M&S and N Brown sign Bangladesh Accord

Nkuku

Specialist homewears company Nkuku have gone live with Khaos Control Omnichannel retailing software and eCommerce site, Complete Commerce

Pavers, LK Bennett, Tesco

Pavers to float Indian business? LK Bennett eyes opportunities in the far east, Tesco launches exclusive TV show

Acorn, White Stuff, QVC

Acorn Media to launch paid Youtube channels, White Stuff hires marketing director, QVC sales up, Ortak in administration

Warehousing

Khaos Control is the perfect Stock Control software package that now has a HHT module available for fast picking and put-away. More...

Iceland trials online shopping service

Iceland trials online shopping service, House of Fraser in talks about takeover

Selfridges to launch drive-thru click and collect service

Selfridges is launching its first click and collect service and a drive-thru click and collect service, House of Fraser makes new appointments.

Back-Office Software

With its add-on eCommerce engine, Complete Commerce, Khaos Control is the perfect Backoffice Order Processing software system for multi-channel retailers

Frugi, Royal Mail, Asos

Frugi receives grant for growth, Asos sales soar, Royal Mail rolls out sale plans
Industry specific news provided by catalogue e-business

Introduction to Khaos Control, Stock Control and Order Processing software


Khaos Control is a leading business software solution, with a strong focus on the multichannel retailer industry. It is essentially Sales Order Processing software, which is also strong in the following areas: stock control, purchasing, accounts, CRM, contact management, invoicing, marketing and promotions.

Khaos Control has been designed to run your company - to bring order to the chaos - to control your business so effectively that it can grow whilst, at the same time, make savings from efficiencies through automation.

Khaos Control’s delivery process consists of a tailored implementation into your business through our comprehensive and professional services – training, project control and development. The entry level for Khaos Control is a 3 user networked configuration. Khaos Control could be installed on what, in many cases, is existing company hardware. If you would prefer to host your server offsite in a data centre, to save on hardware and IT infrastructure costs, then this is a viable option. If you prefer a SaaS licencing model then this too can be arranged.


Khaos Control is all about delivering bottom line Profitability...


Our mission is to write quality software that allows businesses to control their operations and make savings on people’s time through automation. By controlling important aspects such as order processing, debt, the supplier chain, financial integrity, the warehouse and customer recruitment; and by saving time on emailing, reporting, decision making, rekeying and error reduction – we aim to give you what you need.


Note to self
This software offers Control and Savings
Control enables Scalable Growth
Growth leads to Increased Sales
Increased Sales + Savings result in Increased Profits!



…profitability through Customisation

Customise your business software
As a modern UK multichannel business you’ll need to be confident that your backoffice business software can adapt to changes within your organisation. Having a software package that can be customised to suit your specific business needs, makes your business quicker to adapt to changes in your industry, or implementing efficiencies as they are identified can set your business head and shoulders over the competition.

We are leaders in supplying sales order processing software that can be customised based on individual customer requirements. Khaos Control offers its clients best of both worlds – on the one hand, it’s a packaged solution developed over 12 years with input from hundreds of users, whilst on the other, it’s a customisable platform that can be changed to individually suit your business.



…profitability through Integration

Integrate your back-office software
Your business should have the flexibility to be able to choose carrier service suits you - we have a comprehensive portfolio of integrations to UK courier providers.

You'll want to be able to choose whichever web development company that is right for your business and be confident that, whoever you choose, they can integrate with your multichannel software system - we are leaders in the latest integration techniques, having worked hard to produce a standard and comprehensive ecommerce integration toolkit that many web development companies from around the world have successfully used to integrate their ecommerce solutions.


…profitability through Automation

Automate your mail-order software
Automation allows for in-house resources to be freed-up to perform other (more profitable) tasks by taking key actions, that take many man-hours to perform, and letting the computer take care of them. For example, take the person that is currently managing backorders and get them doing something more profitable instead – let Khaos Control manage the backorders as one of the many key processes that it can automate within your business.

You have to see Khaos Control in action to fully appreciate its powerful mail-order business automation. This is especially true in the pick-pack-despatch area of the software. Automation rules can be configured that streamline your workflow. For example Khaos Control can move invoices in and out Terms Hold automatically, release Waiting Orders after they have been waiting for more than 10 days and the fulfilment % is greater than 75%, with all of the variables being configurable.



The best sales order processing software

In Summary...


Khaos Control is 100% a British product, crafted from the ground up, by our own programmers, here in the UK. The same team of programmers are able to offer on-going customisation services. Khaos Control’s multichannel and supports many sales channels. See the bottom of our features page for more detail.

Khaos Control is a business-to-business and business-to-consumer ERP software package that can revolutionize the daily tasks in your business, allowing you to benefit from; automated emailing, fast sales order processing, advanced stock control, CRM and much, much more.