Update - May-2013
New Version 8 is now shipping; with new themes and updated icons!
Coming in Summer 2013 - New CRM enhancements including pipeline tracking and email integration
  • Superdrug
    Superdrug
    Superdrug[Customer since: June 2009] Superdrug are a great company to have on our portfolio, there is no doubt about it. Having them as a user demonstrates the power of Khaos Control. We feel honoured that Superdrug rely on our warehouse functionally to Put-away, Pick, Pack and Despatch their many thousands of web orders, all year round; using our Hand Held Terminal (HHT) solution.  Integration is another prime element in our implementation at Superdrug. Khaos Control sits between their legacy systems and their webshop, marshalling stock detail between them. Khaos Control has a dual purpose then, acting as a conduit between systems, whilst being integral in day-to-day warehouse processing.
  • Burns Pet
    Burns Pet
    Burns Pet[Customer since: April 2008] Burns are masters at getting the most from their Khaos Control system. Their skilled IT team have created many add-on applications that bolster company activity. Examples of this include advanced phone integrations, sophisticated webshop features, remote worker connections, Crystal reports and even developing an in-house application that feeds off of Khaos Control's data. They are a market leader in the supply of pet foods to trade and direct to consumers. Like many companies that are both B2B and B2C, Khaos Control has facilities for both scenarios.
  • Bettys & Taylors
    Bettys & Taylors
    Bettys & Taylors[Customer since: March 2005] Betty's By Post, the mail-order arm of the Betty's & Taylors group, use Khaos Control to process Mail-order, Telephone and Web orders. They have a very modern and hugely impressive office in Harrogate. It is a joy to see Khaos Control being used by the many members of the telesales team - they are amongst the fastest and most capable users we have! BYP have the ability to produce gift card messages, as well as being able to schedule Easter and Christmas orders for future release when production in the bakery has taken place.
  • International Dance Supplies
    International Dance Supplies
    International Dance Supplies[Customer since: July 2006] We like International Dance Supplies! They are a great advocate for Khaos Control. Our software has helped in the growth of their successful business, turned what once was a chaotic warehouse into a relatively calm and peacefully place and allowed the telesales team to take orders, whilst offering the customer great service levels, by having relevant information at their fingertips. IDS's driving force is Anne Walker, award winning businesswoman, who started out as a dance teacher, and was so passionate about her industry, she started to sell to other teachers around the world.
  • Planet X
    Planet X
    Planet X[Customer since: December 2009] Planet X have experienced huge growth since implementing Khaos Control. As with other customers' growth, we would never claim that Khaos Control is solely responsible for this. It is a lamentable fact that some customers fail to grow, despite using Khaos Control. However, Planet X (and many others) have demonstrated the growth rates that can be sustained, when using Khaos Control. Planet X supply world-class own-brand bespoke bikes and use Khaos Control for all areas of the business, including EPoS, Warehouse Control and Channel Listings (eBay/Amazon).
  • Bray Solutions
    Bray Solutions
    Bray Solutions[Customer since: December 2011] Bray Solutions are a fulfilment house. Not our typical mail-order company or multi-channel retailer customer. Bray use Khaos Control's advanced warehouse control facilities as well as the Hand Held Terminals that accompany it. When picking stock for their clients (those that they are holding stock on behalf of), they are able to direct picking requests to any one of their multiple warehouses across the UK.
  • Primrose
    Primrose
    Primrose[Customer since: December 2003] A real success story! Primrose are one of our oldest customers and have grown from a 1 user system (back in the days when we did 1 user systems!) to one of our largest, in terms of user count. Khaos Control has been there with them the whole time, supporting their growth and never needing to be replaced, as they blossomed over the years. Nor does it seem to have stopped them becoming one of the market leaders in their field. The customer retention rate for Khaos Control is very high, which is demonstrated by companies such as Primrose.
  • Natural Nkuku
    Natural Nkuku
    Natural Nkuku[Customer since: June 2012] Natural Nkuku are unique. They are our only customer to have Khaos Control, to manage the back-office and telesales orders, as well as having Complete Commerce (our eCommerce offering) for web orders, plus having the Khaos Control iOS app for taking orders at tradeshows. Nkuku are one of our newer customers, and they have really taken to Khaos Control to get the most out of it in a short space of time. Nkuku had previously looked at an enterprise level system before being let down and subsequently finding that Khaos Control was more than up for the task!
  • Hardcloud
    Hardcloud
    Hardcloud[Customer since: October 2005] Hardcloud is the UK's number one online surf skate and music inspired fashion retailer. Khaos Control has supported their growth for the past 8+ years. Hardcloud have an eCommerce webshop that has been developed, designed and is maintained by their own in-house team of developers and designers. They make extensive use of Khaos Control’s API (Application Programming Interface) to communicate between the webshop and the back-office database.
  • Viking Signs
    Viking Signs
    Viking Signs[Customer since: December 2011] One of our few local customers, based here in sunny Grantham! Viking signs understood the need to invest in a business platform that will future proof their business development plans. Like many other forward thinking businesses, they have purchased Khaos Control because they are seeing growth in their business and are planning for more in the future. Viking make bespoke signs to suit any business requirement, they also sell cost effective safety signs and have a huge range to choose from.
  • Party Packs
    Party Packs
    Party Packs[Customer since: June 2003] Our oldest mail-order / multi-channel customer – project number 12 of (at the time of writing) project 178. Party Packs has grown as Khaos Control has grown over more than a decade. Party Packs are testament to how, once you have Khaos Control, you’ll never have reason to look elsewhere. Your initial investment can be realising returns many years after the original purchase. Selling party packs is a very competitive business and many have come and gone over the years. Party Packs were one of the originals and have fought off much competition to retain their UK market dominance, with Khaos Control ever at their side.
  • Timstar
    Timstar
    Timstar[Customer since: February 2006] Timstar are a good example of a customer that has invested in bespoke development as part of their Khaos Control project. By customising various aspects of the system, they have been able to realise a much higher ROI due to time savings and efficiencies. They are by no means unique in this, as many our customer base has had varying degrees of customisation added into their projects; ranging from a couple of hours to thousands of hours’ worth of changes.

Did you know?

About Promotions...
Khaos Control has 20 different promotion types that can be combined in hundreds of different ways. Keycodes, Catalogues, BOGOFs, Special Offers, Price Lists, Reward Points, Customer Discounts and UpSell / Cross Sell
Click to Enlarge this Did you know Image

Industry Focus

Morrisons, Ocado, Royal Mail

Morrisons announces deal with Ocado, Boots expands ecommerce operations, new appointment at Halfords

Barbour, Marks and Spencer, Amazon

Barbour and BuyMyWardrobe in funding deals, Amazon hit by industrial action in Germany, M&S and N Brown sign Bangladesh Accord

iPhone App

Our business software is now available as a sales order system module on iPhones and iPod touches. More...

Pavers, LK Bennett, Tesco

Pavers to float Indian business? LK Bennett eyes opportunities in the far east, Tesco launches exclusive TV show

Acorn, White Stuff, QVC

Acorn Media to launch paid Youtube channels, White Stuff hires marketing director, QVC sales up, Ortak in administration

Nkuku

Specialist homewears company Nkuku have gone live with Khaos Control Omnichannel retailing software and eCommerce site, Complete Commerce

Iceland trials online shopping service

Iceland trials online shopping service, House of Fraser in talks about takeover

Selfridges to launch drive-thru click and collect service

Selfridges is launching its first click and collect service and a drive-thru click and collect service, House of Fraser makes new appointments.

Warehousing

Khaos Control is the perfect Stock Control software package that now has a HHT module available for fast picking and put-away. More...

Frugi, Royal Mail, Asos

Frugi receives grant for growth, Asos sales soar, Royal Mail rolls out sale plans

Jersey Choice, Zalando

Jersey Choice and Flying Brands in potential legal wrangle, Charles Tyrwhitt settles IP claim, Zalando could float as early as 2014

Back-Office Software

With its add-on eCommerce engine, Complete Commerce, Khaos Control is the perfect Backoffice Order Processing software system for multi-channel retailers

Simply Be, Jacamo, Royal Mail, Asos

Robust results from Simply Be owner N Brown, CWU to vote on mail boycott, Asos international director to depart before Christmas
Industry specific news provided by catalogue e-business
Why you need the best backoffice software available

Why Khaos Control is the Right Choice for your business



So, why Khaos Control?
We think the main reasons for our success and the reasons that you should choose Khaos Control, are…



Sales Order Processing, happy customers

We have so many happy customers


There are not many system vendors that can claim to have a raft of customers that, once they have found their software, never want to purchase another system again in the future. We have a very high customer retention rate. Just take a look at our Customers page and feel free to give them a call and ask them about how Khaos Control is helping their business.

Our continued success is a direct result of remembering that we are not here just to sell software, but to help our customers realise their business potential via the use of our software and services.

Passion


We are passionate about Khaos Control and take a great deal of care in evolving it to high standards. Our internal procedures are such that we aim to always offer a quality services to customers, while ensuring that Khaos Control is the best is can be. See our Extras page for details of how we continue to innovate our products.
Passion for back-office systems



Leader in Stock Control software

Where we Lead, others Follow


There is no doubt it’s hard to find a better all round package than Khaos Control. Just in terms of the amount of multichannel mailorder software functionality there is encapsulated into the product, it means that many vendors take their lead from us when considering what developments they should make to their products. Imitation is a form of flattery, but we think you’ll want to be with the leaders not the followers.



Cost Effective


A strap-line we've used for years is, "Enterprise level functionality at SME prices". It's true: Khaos Control has so much functionality it can easily be compared to high-end systems from enterprise level vendors. We know this because we can go into a demo situation against such systems and win deals because the only difference between us and them is that we are less expensive, both in terms of initial cost and on-going daily rates. As multichannel software goes, Khaos Control offers exceptional value for money.

Cost effective multi-channel software



Best business software service levels

Service Levels


Of course we understand that as a customer you want the best mailorder multichannel software package available, but it’s important that that software is backed by a company with sufficiently high service levels.

At Keystone Software Development Ltd we pride ourselves on offering top quality support services, cost effective development services, effective training services and practiced project control services. The complete software / service package offers unparalleled levels of quality and customer satisfaction.




Make the right choice – choose Khaos Control!
The very best in Mailorder, Multi-channel & Omni-channel retail software; Stock Control, Order Processing and CRM software. We are specialists in powerful back-office systems that, through the power of individual customisation, can unlock the door to a massive boost in your business growth potential.