Multichannel features of Khaos Control (Version 7)

• Fast sales order processing
• Quotations and pro-forma invoicing
• Customer returns & refunds processing
• Back order management and stock assignment
• Picking, packing and despatch controls
• Integrated EPOS module
• Web order import and web site integration
• Automatic email generation (order shipped, etc)
• Catalogues request processing
• Credit card (pre-) authorisation & charging
• Post code lookup facilities (PAF)
• Automatic courier integration
• Size, Colour, Style (variants) matrix and drop down menus
• Gift personalisation
• Kits, bill of materials and multi-level components
• Scheduled orders, continuities and subscriptions (optional module)

• Multiple price lists (optionally based upon quantity breaks)
• Pricing based on discounts or mark-ups
• Special offers items
• BOGOF (buy one get one free)
• Product suggestions and product bars
• Reward points
• Telesales Prompts
• Keycode campaigns and analysis
• Catalogue coding and pricing
• Up sell / cross sell

• Analysis: best selling products
• Analysis: best customers
• Analysis: orders generated
• Analysis: order values / dates
• Sales, cost of sale, profit and margin
• Agent commission reporting
• Customer product analysis
• Charting
• Sales Frequency Analysis
• Customer Lifetime Value
• Analysis: frequent buyers / non-buyers
• Analysis: sales channel
• Analysis: keycode / keycode type
• List manager to merge / diff analysis results
• Mailing list output
• Catalogue / keycode take-up response / effectiveness
• Campaign profitability

• Integrated stock control and reordering
• Multi site, depot or branch
• Sophisticated stock control
• Full warehouse control (optional module)
• Picking locations with replenishment requests
• Fast stock look-up facilities
• Build & relationships
• Pack & relationships
• 4 element size / colour / style matrices
• Audit trails
• Reorder levels and demand history
• Serial numbering
• Bar coding
• Adjustments / stock take
• Product analysis
• Reorder planning

• Custom letters
• Ad-hoc direct emails
• Report emails - send an Invoice direct via email
• Communication log
• Customer complaints management 
• Prospect management
• Notes: customer, invoice/picking/courier
• Customer comments and complaints tracking
• Actions, appointments and reminders
• Graphical diary

• Aged debtors / creditors
• Sales & purchase ledgers
• Nominal ledger
• Cash book & bank reconciliation
• VAT, EC sales list & Intrastat
• Trial Balance, Profit & Loss, Balance Sheet
• Budgets and variance reports 
• Management reports
• Stock valuation / cost of sales
• Journal templates, fixed and variable
• Recurring journals / accruals / prepayments
• Multi-currency, periodic and spot exchange rates

• Purchase ordering
• Direct emailing to suppliers
• Drop ship
• On order listings
• Goods-in / QC
• Supplier returns / repairs
• Recommended reordering - standard
• Recommended reordering - based on historical sales
• Consignments (importation) 

• Multiple International websites from one back-office
• Multi currency
• Intrastat Reporting
• EC-Sales Reporting
• US Harmonization Codes
• Separate EU Country VAT Registers

• Fully integrated e-commerce solutions
• Built to your design requirements
• Meets latest SEO requirements
• State-of-the-art ecommerce functionality
• Up sell / cross sell / best sellers etc
• Powerful marketing and promotional tools
• Multiple websites and web category capability
• In-built Content Management System (CMS)

• System wide drill-down
• User security & access controls
• User "look and feel" customisation
• Intuitive manuals and on-line help
• E-Commerce enabled