As the leading designers and manufacturers of bean-filled furniture in the UK, Bean Bag Bazaar pride themselves on providing customers with a quality product and a quality service. Their dedicated in-house design team also develops quality and comfortable collections for the pregnancy and maternity market and a wide choice of hard-wearing and durable pet products. In addition to this, they have branched out to sell accessory products to niche markets, such as premier gamers.
With such an enormous amount of stock, all with multiple variations, it was key for the Bazaar Group to have a piece of software to support such a large operation.
The Bazaar Group were at a cross roads with their existing system and eCommerce sites, where they were spending too much time maintaining separate systems with no reporting tools to show the KPIs of their business.
They required a system to not only manage their huge inventory, but integrate with all of their ecommerce channels, pick, pack & dispatch line, whilst having a single stock inventory looking after both their B2B & B2C needs.
“We have been using Khaos Control for 10 months now and have absolutely no doubt that this was the right choice for our multi-channel retail business. It allows us to effortlessly manage our business from order placement through to dispatch with the added functionality of robust CRM and accounts modules. The Khaos team, from sales through to training and support, make the effort to understand our business and that pays off with fast, reliable and cost effective support and development.”
Chris Robert, Commercial Operations Manager at Bean Bag Bazaar
Khaos Control delivered a 10 user system within 16 weeks for Bean Bag Baazar. That included a fully configured ERP system that integrated with multiple Magento eCommerce sites, multiple courier software systems, as well as an integration with Sage Pay.
A full data import of all existing customers, stock & sales order history from Sage50 and other old systems was brought into Khaos Control. All of the above, complete with a small amount of customisation to meet The Bazaar Groups specific requirements set this business up for effortless success.
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