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“Since installing Khaos Control as our management system in September 2006 we have been able to grow and develop our business into a professional and totally seamless operation. The team are always there to support us and work alongside our team to develop the system.”
Anne Walker MBE
Founder and CEO

International Dance Suppliers + KHAOS Control Multi-Channel Software

Founded by teenage entrepreneur Anne Walker MBE, over the last 36 years IDS has become the UK’s largest wholesale dance-wear supplier, with a turnover of more than £9 million. Its customer base includes over 14,000 dance schools and retailers worldwide, with whom IDS has gained an unrivalled reputation for great products and service.Six-time winner of the ECMOD Award for Best B2B Business, IDS continues to grow, both in the UK and in Europe, USA and across the globe.

The Business Challenge

As a company with more than 25 years’ experience of manufacturing and supplying dance-wear, IDS were looking to implement a whole business solution that would enable the business to continue its growth in the B2B sector, whilst gaining the necessary efficiencies and controls that would enable them to handle the increased volumes of orders, customers and stock.

The Solution

In the space of 7 weeks, Khaos Control Solutions and IDS implemented a customised Khaos Control solution that delivered:

  • A fully configured ERP system.
  • Integration with; their current website, FedEx and Parcelforce courier software, Verifone and TAPI.
  • Customer, Stock, Sales Order History and Accounts data from their previous system imported and ready to go in Khaos Control.
  • Major customisation to meet IDS’ own specific requirements within the following areas of the system; Accounts, Warehouse Management, Order Entry, Credit Control, Manufacturing and Reordering.

The Benefits

  • Massive growth has been achieved whilst becoming an industry leader in the direct selling marketplace, with numerous awards garnered since Khaos Control went live in 2006
  • Increased efficiencies, particularly with regards to pick, pack and despatch. IDS were able to move from a completely manual process that involved multiple teams and checks to an automated process that allowed the pick process
  • Increased order volumes
  • Increased efficiencies across the business, both for retail and business customers
  • Flexibility to further customise the Khaos Control solution to meet their ongoing requirements.

“ IDS chose Khaos’ powerful multi-channel business solution to give us the flexibility in our ambitious growth plans and deliver a great customer shopping experience across all channels. Since implementing Khaos Control we have seen significant increases in sales and operating profit. “

Anne Walker MBE

CEO, International Dance Supplies

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