Networks Centre is one of the UK’s leading Network Cabling and Security product distributors, and has grown continuously since its foundation in 2005. Back then, they looked at various software companies to get the infrastructure of their business up and running, deciding Khaos Control would be best for their needs.
Unlike other ERP providers, it has stock ordering, accounts, purchasing, sales and CRM functionality built into one system. Networks Centre didn’t have to buy different modules as they grew, nor did they need different software for each function, that risks being disjointed and not working together efficiently.
Khaos Control has been with Networks Centre since the start. It has supported them in growing their business continuously and sustainably. While they started out with fibre optic cable components and the related products around it, they are now providing their clients with much more. With sophisticated solutions for Network Infrastructure cabling and in-depth expertise in that field, they are the go-to provider for end-users within their industry.
Their aim was to grow. And, with Khaos Control, they did. They now have a stock inventory of circa £2.1 million, over 2,000 active accounts, a turnover of around £14 million and more than 40 members of staff.
Valuable Business Relationships as a Basis for Growth
When we asked the Managing Director of Networks Centre, Duncan Lindsay, what he valued the most working with Khaos Control over the last 10 years, he highlighted the long-term relationship.
He said, “We have a relationship where Khaos Control knows our business. So, I can just pick up the phone and tell you what I would like to achieve. And there is this team there that works for us to achieve that goal”.
And while Khaos Control has been able to understand Networks Centre’s needs, and implement software changes, Duncan also emphasised the benefits of ERP software that doesn’t require frequent updates. Because it simply runs seamlessly and smoothly.
Accurate Stock Control as a Basis for Success
Khaos Control has also proven a natural fit for Networks Centre in terms of stock control. For example, Khaos Control’s batch stock control functionality allows them to determine specifically which components are included in a batch of fibre optic cable components. Other systems would automate that process, meaning they would be taking cables from the wrong drums. But with Khaos Control, while the stock is allocated automatically, the decision of what goes in a batch is still up to the users.
As Duncan puts it, “Khaos Control works well for our business needs and is great for stock control, which covers a broad part of our business”.
The more than 10-years-long business relationship with Networks Centre has been characterised by joint growth. Networks Centre has grown and continues to grow with Khaos Control, and Khaos Control has been growing with them. Because we both value our customers not just as customers – but as long-term business partners.