Multi-Channel Order Management Software

Continue to grow your business across multiple marketplaces, ecommerce platforms and other sales channels with our centralised all-in-one solution that automates your core processes.

warehouse interior with shelves, pallets and boxes

Multichannel, streamlines and simplified

Comprehensive reporting

Instantly compare key business metrics across marketplaces, ecommerce platforms, and physical stores.

Tailor customer experiences

View customer accounts in one place and boost revenue with personalised marketing campaigns.

Up-to-the-minute stock updates

Automatically update stock levels to prevent overselling and avoid disappointing customers.

Instant order status updates

Boost marketplace performance with eBay and Amazon integrations plus automated fulfilment updates.

Why choose Khaos Control for multichannel order management?

Manage orders from marketplaces, ecommerce platforms and physical stores in one centralised system.

  • Centralised, end to end order processing.
  • Real-Time integration across inventory, CRM and Finance.
  • Automated fulfilment & warehouse workflow.
  • Customer, reporting and marketing tools.
Lady sat in front of warehouse shelves with boxes

Boost your revenue with effortless multichannel integrations

What are the benefits of multichannel order management?

Manage orders from marketplaces, ecommerce platforms, phone sales and physical shops in one system. This gives teams a single operational view, reduces channel-by-channel admin, and helps maintain a consistent customer experience across every route to market
Stock levels update automatically with every sale and purchase, helping prevent overselling, stock discrepancies and disappointed customers. This is especially valuable for retailers selling the same products across multiple channels.
Automated workflows help manage picking, packing, despatch and customer notifications. This reduces manual intervention, speeds up fulfilment, and keeps customers informed throughout the order journey.
Create reports that compare performance across marketplaces, ecommerce platforms and physical stores. This helps identify best-performing channels, monitor key metrics, and make more informed commercial decisions.
Integrations with platforms such as Amazon, eBay and Etsy help retailers manage listings, orders and stock across multiple selling channels from one central system
Khaos Control combines CRM, order fulfilment, despatch, marketing, accounting and stock management in one system, supporting business growth without adding unnecessary manual processes or disconnected software.

What our customers think of our multichannel order management

“We did a lot of research, and the one company that stood out for us was Khaos Control. We manage all our orders coming in, our purchase orders going out, as well as all our reporting.”

Jem Allport - Sophie Allport

“Khaos Control went in with a big bang, it was then central to everything we did and we have kept with it ever since.”

Selina Russell - Cheeky Rascals

“Khaos Control has automated – and brought accuracy to – large areas of our stock management and customer order processing. We operate across 2 warehouses as well as drop-shipping and with some customisation the platform has it all covered. The implementation required an investment in time at a point where our order numbers were rising steeply. But with Khaos Control we are able to deal with these increased order quantities more efficiently and we feel prepared to handle further growth”

Chris Barlow - Modish Living

“We’ve been using Khaos Control Web for a few years now. The performance of the website is fantastic and the support we get from the customer service team is second to none. We’re very happy with the platform!”

Lee Hornsby - Durham Animal Feeds Ltd

“Our business has always been built around equipping people for the outdoors, and that starts with having the right product, in the right place, at the right time. As we celebrate 60 years in the industry—and our heritage as the home of Berghaus—partnering with Khaos Control has given us the clarity and control to do exactly that. Using their data-driven platform, we’ve refined our approach to inventory, reducing overall stockholding by 34% while maintaining strong sales performance. It’s allowed us to move on from legacy lines, free up valuable capital, and focus on what matters most—curating the best possible range for our customers’ next adventure.”

Rich Duffy - LD Mountain Centre

“I could not be happier with my decision to work with these guys. It’s made my business more organised, and made us more confident that we have all our inventory and order management under control. Absolute class act of a product and the team behind”

Gianni Germanidis - SG Interiors Couture Ltd

Pricing

Our pricing is built around what your business actually needs, not what we want to sell you. Whether that’s Essential for a ready-to-go ERP, Enterprise for something more tailored, or eCommerce for a fully bespoke online store, we’ll work it out together.  

No hidden extras, no unnecessary upgrades, just the right solution, done properly.

See how Multi-channel Order Management software can transform your business