ERP Software for the Retail Industry
Whether it’s the ever-growing presence of Amazon, escalating supplier costs, high shop rates or competing in a saturated market, running a retail business can sometimes feel like an uphill battle. By introducing a specialised retail ERP system into their operations, businesses small and large alike can reclaim the power within their processes, leading to increased efficiency, growth and success.
Khaos Control’s specialised ERP software helps retailers address the unique challenges of the sector. With just one easy-to-use system, they can simplify business processes, avoid stock issues, make better-informed decisions and achieve a consistent customer experience across all channels.
Simplify Retail Operations with Award-winning Stock Control
Sitting at the core of our enterprise resource planning software is an award-winning stock control system.
Combine your orders, stock levels, returns, surplus stock and more into one central location with Khaos Control. As soon as a sale is made on one of your selling channels, your central inventory is updated instantly with a full audit trail of every order. Our backorder reports will also ensure you’re purchasing the right amount of stock at exactly the right time. Our retail inventory management software also includes features such as:
- Barcode scanning
- Returns and exchanges
- Product variants
- Purchase order system
- Backorder reports
- Warehouse management
We know not all Retail businesses are the same
Retailers with physical stores can run both the shop floor and the back office from one connected system.
Our integrated EPOS is built to be easy to use from the first shift. New and temporary staff can get up to speed quickly, while store managers have the control they need to oversee performance, track sales, and keep things running smoothly.
Behind the counter, everything stays joined up. Your team can access customer order history instantly, whether they are on the phone or dealing with someone face to face. No searching, no guesswork, just clear information when it matters.
Finance is handled in the same system too. With built-in CRM and ICAEW accredited accounting, you can manage sales, purchases, bills, and expenses without switching between tools.
Multichannel and omnichannel often sound similar, but in practice they work very differently.
In a multichannel setup, each sales channel usually runs on its own. Your website, marketplace, and physical store can all operate separately, with their own stock, data, and rules. That can quickly lead to duplication, confusion, and extra work behind the scenes.
Our retail ERP platform gives you a controlled way to manage this. You can run multiple channels with their own pricing, customer lists, and supplier relationships, while keeping everything organised in one system.
The result is simple. You keep the flexibility of separate channels, without losing oversight or creating more admin for your team.
Selling across multiple marketplaces sounds straightforward, but keeping everything aligned is where it gets difficult.
Each channel has its own demands, and without control, stock can quickly fall out of sync. That leads to overselling, disappointed customers, and unnecessary admin for your team.
Our platform keeps stock levels accurate across every channel, automatically. Whether you are selling through Amazon, eBay, Shopify, or your own site, your availability stays consistent.
Fewer errors, less firefighting, and more confidence that what you are selling is actually in stock. Your team stays focused, your customers stay informed, and your sales keep moving.
If you are running an omnichannel retail operation, your customers expect everything to just work. They want the same experience whether they are online, in store, or speaking to your team.
In reality, that is hard to deliver when systems are disconnected. Stock, orders, and customer data can quickly fall out of step, creating confusion for your team and frustration for your customers.
Khaos Control brings all of your sales channels into one system. Every order, stock update, and customer interaction is managed in the same place, so nothing gets lost between channels.
With everything working from the same data, you stay in control. Stock levels are accurate, offers stay consistent, and your team always knows where things stand.
What are the benefits of Retail ERP?
Retailers need accurate stock tracking to prevent overselling and stockouts. Khaos Control provides real-time inventory updates across stores, eCommerce platforms, and marketplaces, ensuring customers see accurate availability at all times.
With seamless integrations to Amazon, eBay, Shopify, WooCommerce, Magento, and more, retailers can manage all sales channels from a single dashboard, simplifying stock control and order fulfilment.
Automated order processing ensures fast fulfilment, whether orders come from a physical store, an online shop, or a third-party marketplace. Khaos Control helps retailers meet customer expectations for quick deliveries.
Retailers with physical stores can integrate EPOS systems to sync sales and stock levels in real time, ensuring smooth in-store transactions and preventing discrepancies between online and offline inventory.
Khaos Control allows retailers to create targeted discounts, promotions, and loyalty rewards while managing customer data for a personalised shopping experience.
Whether you’re a small retailer looking to expand or an established business handling thousands of orders daily, Khaos Control scales with your needs, helping you manage growth efficiently.
Which Khaos Control Solution is Right for Your Retail Business?
Our fully integrated ERP system that streamlines retail operations, ensuring accurate inventory management, seamless sales processing, and improved customer engagement.
- Advanced SKU and stock control to manage large product ranges
- Multi-channel sales integration for physical stores, eCommerce, and marketplaces
- Customisable despatch workflows to optimise fulfilment for both in-store and online orders
- EPOS integration for seamless in-store transactions
- On-premise or cloud-hosted for flexible business operations
Best for: Retailers managing both brick-and-mortar stores and online sales, requiring a unified system for stock, orders, and customer management.
Our Essential ERP software solution for retailers needing efficient stock control, automated order processing, and multi-channel integration across the entire business.
- Unlimited inventory and order management to handle fast-moving stock
- Seamless integration with marketplaces like Amazon, eBay & Shopify
- Access from anywhere, allowing real-time stock monitoring and sales tracking
- Automate stock updates to prevent overselling and improve customer satisfaction
Best for: Growing retailers needing a cost-effective, flexible system to manage stock and sales across multiple online and offline channels.
A high-performance eCommerce platform designed to provide a seamless shopping experience with real-time stock and order management.
- Live stock updates ensure customers see accurate availability
- Instant order downloads into Khaos Control for faster fulfilment
- Personalised shopping experiences with customer-specific pricing and promotions
- Built to handle peak traffic on busy shopping days like Black Friday
Best for: Retailers selling online who need real-time inventory updates, fast order processing, and an optimised eCommerce experience.
Make Business Seamless with a Fully Integrated EPOS System
Deliver the full retail experience that your customers demand, without the hassle, added expense and technical complications of a separate POS solution. With Khaos Control, you’re getting the entire package – whether that’s access to sales order history, managing promotional offers, or tailoring pricing for different customers. With point-of-sale transactions instantly updating your overall inventory levels, managing the inventory for all of your channels, as well as your reordering and replenishment, becomes simple.
Retail ERP features
Khaos Control covers businesses of all sizes and requirements, so you can be sure we have a solution to fit your needs. Whether you’re turning over millions and operating across multiple sites, or are a smaller operation with only one location, our ERP software provides you with the tools to manage your infrastructure and processes, equip your staff and automate otherwise manual tasks – saving you time, and money. All of our products cover the core aspects of running a business:
Advanced Stock Control
Control inventory with advanced stock management, back orders, and full batch traceability.
Warehouse Management
Reduce errors with automation and one system for multi-site warehouse control.
Customer Management
Khaos Control helps 3PLs manage orders with clear control and visibility for smooth operations.
Workflows and Automation
Automate multichannel operations to reduce manual work and keep orders moving.
Advanced Accounting
ICAEW-accredited accounting giving clear financial control, including credit card processing and daily financial management.
Customer Development
Grow your customer base with automation, telesales support, and consistent branded communication.
Implementing Retail Software with Khaos Control
Implementing Retail ERP software takes planning and the right support. Choosing a provider that understands your operation makes a real difference to how smoothly things run.
Khaos Control gives you a complete system with guidance you can rely on. From initial setup through to day-to-day use, we work alongside you to make sure everything is set up in a way that fits your business.
With straightforward support and people who know the detail, you can move forward knowing your system will keep doing what you need it to do.
From day one, we work with you during implementation to make sure everything is set up in a way that fits how your business actually runs. Your team gets practical, hands-on training, not theory, so they can start using the system properly straight away.
As you grow, we stay involved. You have access to ongoing support and training to help you explore more of the system at the right pace, without overwhelming your team.
We keep our customer base intentionally focused so we can stay close to the detail of each business we support. That means when you work with Khaos Control, you are not passed around a helpdesk. You are working with people who understand your setup and are there when you need them.
Retail does not stand still, and your system cannot afford to either.
We regularly maintain and improve Khaos Control so it continues to support how your business actually operates. Updates are designed to be practical and considered, keeping your system stable while introducing improvements that make day to day work easier.
We do not push change for the sake of it. Every update is there to solve a real problem, improve performance, or support how our customers are evolving.
Because we stay deliberately focused rather than trying to serve everyone, we can keep closer to the detail. That means updates are shaped by real customer needs, not generic roadmaps.
The result is a system that keeps moving with your business, without creating unnecessary disruption along the way.
No two retail businesses run in quite the same way, and your system needs to reflect that.
Khaos Control is designed to adapt to your processes, not force you into someone else’s. You can shape workflows, add the data you need, and connect to the tools you already rely on, all in a controlled and practical way.
We focus on making changes that genuinely help your day to day operation, not customisation for the sake of it. Because we stay close to our customers, we understand where flexibility matters and where it can create unnecessary complexity.
The result is a system that works the way your business does, and continues to support you as that changes over time.
Choosing a system like this is a long term decision, so it needs to keep proving its worth.
We stay involved beyond implementation to make sure Khaos Control continues to support how your business runs. That means ongoing support, practical improvements, and a platform that evolves without becoming harder to manage.
We are deliberately not trying to serve everyone. That allows us to focus on businesses with more complex operations and build proper, long term relationships with them.
You are not left to figure things out alone or work around a rigid system. You get software that continues to earn its place by helping your team work more efficiently, serve customers better, and stay in control as the business grows.
What is Retail ERP Software?
With a retail ERP platform, your team can work more quickly and more accurately. Automation transforms your business processes, cutting out and time-consuming admin tasks and minimising costly errors, while ensuring everyone is working to the most up-to-date information
You’ll have more control over your inventory, with better visibility of orders, returns and stock levels. Real-time reporting and enhanced forecasting capabilities will enable you to make data-driven decisions around stock management. You’ll be able to start anticipating problems rather than reacting to them – visualising data on dashboards gives your team the ability to stop errors before they happen.
A more coherent supply chain also means your business can coordinate purchasing and supply chain operations, monitoring dependencies and keeping everyone involved informed.
Ready to take the next step?
Speak with one of our consultants today to find out how Khaos Control can best suit the needs of your Wholesale Business.