Terms and Conditions

General Content

Please review the following terms and conditions concerning your use of this website.

We, Khaos Control Solutions Ltd, (“We” or “Khaos Control Solutions Ltd”) welcome you to this website (“Website”).

The following terms and conditions (“Terms and Conditions”) set out the rules for how Khaos Control Solutions Ltd run this Website. By accessing this page and using the Website you acknowledge that you have read, understood, agree to be bound by and comply with the Terms and Conditions. We reserve the right to change these Terms and Conditions at any time without notice by posting changes on the Website. It is your responsibility to familiarise yourself with the Terms and Conditions regularly to ensure that you read any changes. Your continued use of the Website after a change has been posted will signify your acceptance of the modified Terms and Conditions. If you do not agree with the Terms and Conditions, please do not use this Website.


Khaos Control Solutions, Khaos Control, Complete Commerce, other Khaos Control Solutions products referenced and their logos that are referenced on the Website are trademarks of Khaos Control Solutions Ltd (“Khaos Control Solutions Logos”), and may be registered in certain jurisdictions. All other product names, company names, marks, logos, and symbols (“Third Party Logos”) may be the trademarks of third parties.

All materials provided on this Website, including but not limited to; information, documents, products, Khaos Control Solutions Logos, Third Party Logos, other logos, graphics, texts, text files, video files, sounds, images, software, and services (“Materials”), are owned either by Khaos Control Solutions Ltd or by third parties (“Third Party Providers”). All rights are reserved. Please do not use the Website in any way that may infringe the Intellectual Property Rights in these Materials. (“Intellectual Property Rights” means copyright and all other intellectual property rights whether or not registered including patents, trade marks, service marks, trade names, design rights, rights in any format or presentation (including its look, feel, visual or other non-literal elements), any applications for the protection or registration of these rights and all renewals and extensions of them throughout the world.) This means that none of the Materials or any part of this Website may be adapted, copied, extracted, reutilised, reproduced, broadcast, distributed, republished, downloaded, displayed, posted, transmitted, or retransmitted in any form or by any means, including but not limited to electronically, mechanically by photocopying or by recording without the prior express written permission of Khaos Control Solutions Ltd or the appropriate Third Party Provider.

Additionally, you may not reproduce or copy any part of this Website onto any other server without Khaos Control Solutions Ltd’s prior express written permission. Except where expressly provided otherwise by Khaos Control Solutions Ltd, nothing on this Website shall be construed to confer any license of Khaos Control Solutions Ltd’s or any Third Party Provider’s Intellectual Property Rights, and you acknowledge sole responsibility for obtaining any such licenses.

Khaos Control Solutions Ltd does not provide, sell, license, or lease any of the Materials other than those specifically identified as being provided by Khaos Control Solutions Ltd. Materials provided by Third Party Providers have not been independently reviewed, tested, certified, or authenticated in whole or in part by Khaos Control Solutions Ltd.

This Website is designed to provide information only, and is not designed to carry out any commercial transactions.


This Website may contain links to websites controlled by parties other than Khaos Control Solutions Ltd. Khaos Control Solutions Ltd is not responsible for, does not control, does not endorse or accept any responsibility for the content or appropriateness of the content of, or use of these third party websites. Khaos Control Solutions Ltd cannot be held responsible for such content, or from any detrimental impact which you may suffer, or for any processing errors or viruses that may arise from access to such third party websites. Khaos Control Solutions Ltd is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Khaos Control Solutions Ltd of the linked website. Use of third party websites by you is carried out entirely at your own risk and it is your responsibility to take precautions to ensure that whatever you select for your use is free of viruses or other items of a destructive nature.

These Terms and Conditions do not apply to any third party website linked to the Website or any other Khaos Control Solutions Ltd websites. You should read and accept the terms and conditions of those websites before using them and direct any questions or comments about the linked website’s contents to the relevant website provider.


Any software that may be made available to download from this Website (“Software”) is owned by Khaos Control Solutions Ltd or Third Party Providers. Use of the Software is governed by the terms of the end user license agreement that accompanies or is included with the Software (“License Agreement”). An end user agrees to the License Agreement terms by installing, copying, or using the Software. The Software is made available for downloading solely for use by end users according to the License Agreement. Without limiting the foregoing, the copying or reproduction of the Software to any other server or location for further reproduction or redistribution is expressly prohibited. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited.

The Software is warranted, if at all, only according to the terms of the License Agreement. Except as may be expressly warranted in the License Agreement, Khaos Control Solutions Ltd shall have no other liability whatsoever whether in contract, tort or otherwise as regards the quality or fitness for purpose of the Software and all other representations, conditions, warranties and terms in respect thereof whether express or implied, statutory or otherwise are excluded save to the extent that the same are not capable of exclusion at law.


Charges for calls made to 0845 numbers are comprised of two distinct costs, an “access charge” which is levied by your own telephone service provider, and a “service charge” which is levied by our telephony provider. Our telephony provider currently charges 7.5p + VAT per minute for all calls to our 0845 number, irrespective of origin, and any additional costs represent the access charge set and charged by your own operator. As these access charges vary by operator, we cannot comment on costs other than to say that it is usually significantly cheaper to call from a landline.


Where you are given the facility to enter information onto, or communicate via, the Website. Khaos Control Solutions Ltd ask you to conduct yourself in a lawful and civil manner. You agree to use the Website for lawful purposes only and that you may not use or allow others to use the Website to:

  1. store, reproduce, transmit, communicate or knowingly receive any material which is offensive, racist, abusive, indecent, defamatory, obscene or menacing;
  2. post or transmit any material that you do not have worldwide copyright ownership or full permission from the copyright owner or similar;
  3. post, transmit or link to any sexually explicit material;
  4. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with anyone or any entity;
  5. post or transmit statements that are intentionally false or misleading;
  6. post or transmit any advertising, promotional materials or other forms of solicitation;
  7. collect or store any personal information about an individual;
  8. enter into personal correspondence with any individual with the purpose of offering them a service or product; or
  9. post or transmit any material which suggests or encourages illegal activities.

Khaos Control Solutions Ltd may remove any material submitted to the Website in our sole discretion, or when requested to do so by any person, that we believe infringes these Terms and Conditions.

As a user of the Website you will indemnify and hold Khaos Control Solutions Ltd harmless against all costs, claims, liability, expenses (including legal expenses) damages and losses incurred by Khaos Control Solutions Ltd as a result of your infringement of this clause whether arising under contract, tort, statute or otherwise.


Except where expressly provided otherwise by Khaos Control Solutions Ltd, the Materials on this Website are provided “as is”, are experimental, and are for non-commercial use only. Khaos Control Solutions Ltd cannot be held responsible for any damage that results from the use of the information provided on the Website, and shall have no liability whatsoever whether in contract, tort or otherwise as regards the quality or fitness for purpose of the Materials or any Software, the accuracy, completeness, or truth of any of the information contained in the Website or for any reliance placed by any person on the information in the Website, and all other representations, guaranties, conditions, warranties and terms in respect thereof whether express or implied, statutory or otherwise are hereby excluded save to the extent that the same are not capable of exclusion at law.


Khaos Control Solutions Ltd shall not be liable for any damages suffered as a result of using, modifying, contributing, printing, copying, distributing, or downloading the Materials

You have sole responsibility for the adequate protection and backup of data and/or equipment used in connection with the Website and you will not make a claim against Khaos Control Solutions Ltd for lost data, re-run time, inaccurate output, work delays, or lost profits resulting from the use of the materials

Save in respect of death, personal injury or fraud, Khaos Control Solutions Ltd shall not be liable to you for any of the following (whether or not you were advised of, or knew of, the possibility of such losses) whether arising from any claim under any tort including negligence, for breach of contract, for misrepresentation (other than fraudulent misrepresentation), intellectual property infringement, under any statute or otherwise arising out of or in connection with the use of the Website including without limitation:

  1. any indirect, special or consequential losses;
  2. any loss of business, data, profits, revenue, goodwill, use, or anticipated savings;
  3. any damage suffered by you as a result of an action brought by a third party arising from any use, or inability to use, any Material; or
  4. loss or damage to you, or any third party’s, data or records.


Khaos Control Solutions Ltd controls and operates this Website from its headquarters in the UK on behalf of Khaos Control Solutions Ltd and makes no representation that these Materials are appropriate or available for use in other locations although it takes reasonable steps to ensure it is appropriate for countries in which Khaos Control Solutions Ltd has a legal presence. If you use this Website from locations outside the UK you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. Unless otherwise explicitly stated, all marketing or promotional materials found on this Website are solely directed to individuals, companies or other entities located in the UK. You acknowledge and agree that the use of this Website and the use of the Materials are subject to UK laws and regulations.


This Website may include inaccuracies or typographical errors and Khaos Control Solutions Ltd do not give any warranty that the Website will always be available or will be free from interruption or error.

Khaos Control Solutions Ltd and the Third Party Providers may make improvements and/or changes in the products, services, programs, and prices described in this Website at any time without notice.These Terms and Conditions will be governed by and construed in accordance with the laws of England. Disputes arising in relation to the same shall be subject to the exclusive jurisdiction of the courts of England.

These Terms and Conditions represent the entire understanding relating to the use of the Website and supersede all other statements, representations or warranties (whether written, e-mail or oral) made by Khaos Control Solutions Ltd. Nothing in these Terms and Conditions shall affect the liability of either party in respect of any misrepresentation, warranty or condition that it makes fraudulently.

Any rights not expressly granted in these terms and Conditions are reserved by Khaos Control Solutions Ltd. Any questions? Contact us by emailing sales@khaoscontrol.com or calling 0845 25 75 111.