KHAOS CONTROL VS CIN7
Some ERP capability is not the same thing as an ERP.
Cin7 is a strong multichannel inventory system that has grown outwards. Khaos Control started as a complete ERP and stayed one – so the CRM, the warehouse, the accounts and the reporting are not plan upgrades.
WHERE THE DIFFERENCE BITES
Limited CRM functionality, and no complaints handling to speak of.
Warehouse and reporting depth both vary by plan.
Phone support sits behind a paid Premium Support plan.
LINE BY LINE
Khaos Control against Cin7, without the asterisks
Where something sits behind a higher plan, a paid add-on or extra configuration, we have said so. Where they match us, we have said that too.
Full comprehensive ERP suite
Primarily an inventory management system with some ERP capability
Advanced stock control, purchasing, warehousing, barcode scanning and traceability
Strong multichannel inventory control
Built-in CRM for customer management, with a full complaints system
Limited CRM functionality
Comprehensive WMS with barcode scanning, picking, packing and stock movements
Warehouse management with functionality varying by selected plan
Integrated purchasing, supplier management and replenishment
Supplier and purchasing management included
Inventory planning and purchasing tools to support stock decisions
Basic inventory forecasting and planning, with an optional paid AI add-on
Internal accounting function, plus integrations with the major accounting platforms
Integrations with Xero and QuickBooks Online
Extensive operational and management reporting across the whole business
Limited native reporting; advanced reporting sits on a more premium plan
Cloud and on-premises
Cloud only
Suits growing SMEs and established enterprises alike
Suitable for eCommerce SMEs
Ticketing, knowledge base and phone support included in all enterprise plans
Phone support via a paid Premium Support plan; call-volume limits are not publicly documented
Compiled from publicly available product and pricing information, August 2026. Plans change – check the current detail with both vendors before you decide.
NO SURPRISES
When Cin7 is the better buy
We would rather lose the sale than sell you more system than you need. If this sounds like your business, we will say so on the call.
You are an eCommerce SME and multichannel stock sync is the whole requirement.
You want their paid AI forecasting add-on and little else.
We use the most advanced technology in the industry. It’s called the truth.
Speak with one of our consultants today to find out how Khaos Control can best suit the needs of your business.