Cool Air are a family owned business based in Dartford, Kent who supply VW parts, specialising in Beetles and camper vans. They offer a very large range, from engines and body parts to nuts, bolts and screws. With Rob’s father, Ray, handling the restoration side of the business and Rob’s sister, Sarah, handling the finances, Cool Air have been able to expand rapidly without losing the core values that have enabled them to develop their business to this point.
When they came to us, Cool Air were trading from a retail store and an eCommerce site. Cool Air used three different systems for EPOS, web and accounts, and all of these solutions were struggling to cope with the business’ growth.
“Khaos Control Solutions have transformed our business with Khaos Control! Our brief for choosing the right software was to integrate all aspects of our business, including website, telephone sales, courier integration and account management. Khaos Control fully delivered on this brief.”
Rob Bowes, Managing Director
When Cool Air first came to us, they stocked over 20,000 different product lines, but could only list 1,000 of them on their website. The MD used to spend five-to-seven hours per night amending and listing the products he wanted to sell due to the lack of capacity.
With this in mind, they invested in a seven user system, and chose our specialist team to create their new eCommerce website. This provided them with the software infrastructure they needed to run their business more effectively, and condense the processes they controlled from their multiple applications into a single system.
Stay up to date with the latest eCommerce news and inspiration, as well as system updates. Check out our blog to see the type of content you can expect to receive.