Integrated Order Management Software
When your sales data, stock levels and warehouse workflows all speak to each other, every order becomes faster, clearer and more profitable.
Features designed to streamline your process
Promotions
Manage promotions, flexible pricing and secure payments with full integration and automated reconciliation tools.
Inventory Management
Streamline stock, back‑orders, returns and barcode scanning with powerful inventory controls.
CRM
Build (and maintain) better customer relationships with integrated CRM tools for sales, marketing, and support automation.
Returns
Quickly and easily create, process, and manage your customers’ and suppliers’ returns, making refunds and exchanges hassle-free for all concerned.
EPOS
Deliver seamless in-store sales with integrated payments, real-time stock updates, and customer insights.
Multichannel Support
Unify and streamline product, order, and customer management across all online and offline sales channels.
Why choose Khaos Control for sales management?
From popular lifestyle brands to third-generation businesses, Khaos Control has helped fast-growing multichannel retailers through the core milestones of their business journey.
- Centralised, end to end order processing.
- Real-Time integration across inventory, CRM and Finance.
- Automated fulfilment & warehouse workflow.
- Multi-Channel order management and integration.
What are the benefits of sales management software?
Create a seamless sales experience – for both you and your customers. However you take your sales, whether it’s over the phone, at events or via traditional mail-order, our sales management solution allows you to process your orders quickly and efficiently from beginning to end. It offers access to real-time stock levels, allows automation of promotions and special offers and delivers powerful customer relationship management (CRM) capabilities.
Maximise every sales opportunity with real-time information when and where you need it. From customer order histories to delivery dates for out-of-stock items, to upsell and cross-sell opportunities, all the data you need is visible on one single screen.
You can also check out and update customers’ CRM records as part of the same seamless process, and with our Lost Demand feature, you can keep track of lost sales opportunities due to unavailable stock, allowing you to plan procurement more effectively.
Many trade companies require the ability to place orders on Proforma Terms. This is when an invoice is raised prior to the goods being picked, packed, and despatched, so the customer has an invoice they can make payment against before you process the order.
Managing such a process manually can be time-consuming and error-prone, which is where our sales management software comes in. Once payment has been received, Proforma orders can be converted into fully paid sales orders and are available to be processed.
Our sales order management software introduces a smarter way of working. Not only does your sales order process feed into the rest of the system, but both of our solutions also have payment and courier integrations, so you’ll have the freedom to deliver all over the world, as well as the freedom to process payments through several providers.
Integrating your payment provider with your ERP system allows you to optimise your order-taking processes. Our order management software integrates with Opayo, Credit Call, Verifone, and a range of other payment providers, ensuring that your payments can be managed seamlessly from your back-office system.
Optimising your stock holding and taking advantage of just-in-time (JIT) supply chains can be key to ensuring that you offer the breadth and quality your customers demand.
Our solutions enable the management of back orders and prioritisation of stock assignments. Customers get what they want quickly, and you reap the business growth benefits of the efficiencies gained from integrated OMS software.
“We’ve been using Khaos Control Web for a few years now. The performance of the website is fantastic and the support we get from the customer service team is second to none. We’re very happy with the platform!”
“We did a lot of research, and the one company that stood out for us was Khaos Control. We manage all our orders coming in, our purchase orders going out, as well as all our reporting.”
“Our business has always been built around equipping people for the outdoors, and that starts with having the right product, in the right place, at the right time. As we celebrate 60 years in the industry—and our heritage as the home of Berghaus—partnering with Khaos Control has given us the clarity and control to do exactly that. Using their data-driven platform, we’ve refined our approach to inventory, reducing overall stockholding by 34% while maintaining strong sales performance. It’s allowed us to move on from legacy lines, free up valuable capital, and focus on what matters most—curating the best possible range for our customers’ next adventure.”
“Khaos Control went in with a big bang, it was then central to everything we did and we have kept with it ever since.”
“Khaos Control has automated – and brought accuracy to – large areas of our stock management and customer order processing. We operate across 2 warehouses as well as drop-shipping and with some customisation the platform has it all covered. The implementation required an investment in time at a point where our order numbers were rising steeply. But with Khaos Control we are able to deal with these increased order quantities more efficiently and we feel prepared to handle further growth”
“I could not be happier with my decision to work with these guys. It’s made my business more organised, and made us more confident that we have all our inventory and order management under control. Absolute class act of a product and the team behind”
Pricing
Our pricing is built around what your business actually needs, not what we want to sell you. Whether that’s Essential for a ready-to-go ERP, Enterprise for something more tailored, or eCommerce for a fully bespoke online store, we’ll work it out together.
No hidden extras, no unnecessary upgrades, just the right solution, done properly.
Frequently Asked Questions
Sales order management software streamlines the entire order process, from order processing and inventory tracking to fulfilment and invoicing. It automates workflows, ensures accurate stock and pricing, provides real-time visibility, and integrates with supplier and sales channels, helping businesses reduce errors, save time, and improve customer satisfaction.
- We offer two main ERP solutions which include order management functionality. Enterprise is designed mainly for larger businesses, with flexible configuration and hosting options. it’s a comprehensive ERP, configured to suit your specific business needs.
- Essential, meanwhile, is ideal for small-to-medium businesses. A powerful, out of the box ERP solution designed for growing businesses, no hidden features, fees or nonsense.
Yes. Khaos Control’s order management software seamlessly integrates with over 30 marketplaces, fulfilment platforms and payment gateways, including WooCommerce, Adobe Commerce (Magento), Stripe and Opayo.
If you can’t see your software on our integrations page, our team will work with you to build a bespoke integration. Alternatively, you can create your own using our third-party API.
Both! We offer two powerful ERP solutions, Enterprise and Essential. Enterprise can be hosted on premise, within our private cloud or within your own, designed for businesses who want choice and flexibility. Essential is a fully hosted and supported cloud platform, designed to offer SME’s access without complication.
We also offer Ecommerce, a completely custom online store from scratch. Providing your business with 100% control over the user experience, B2B and D2C, including unique pricing rules, complex supply chains, and backend workflows.
Absolutely! To ensure the most seamless experience for customers, we have a dedicated project team that looks after each Khaos Control account. So, whether your business is switching from another ERP software provider or starting entirely from scratch, our team will be there every step of the way.