The ERP software system that keeps giving
When it comes to order processing and stock management for giftware retailers, Khaos Control is the gift that keeps on giving. Gifting, perhaps more than any other industry in the last century has gone through significant changes because of technological advances. Gifts can be personalised, wrapped, and dispatched within less than 24 hours.
Just as if they were shopping for themselves, consumers expect to be able to shop across multiple channels seamlessly, and retailers have been working to adapt to this environment for years. With extensive features sometimes stretching far beyond the needs of any large business, Khaos Control offers retailers the omni-channel tools that keep them at the front of competition. We serve manufacturers, designers, wholesalers, importers, exporters and sole traders.
Future proof your business model
At the core of Khaos Control is a system that extracts key data for accurately predicting, planning, and monitoring the future success of a business.
With just a few clicks of the system, users can see which orders their teams have processed and how far along they are into the pick, pack and despatch stage. They are also able to see the monetary value behind every item of stock within their inventory.
With real-time data being driven into one central system from multiple selling channels, a business can quickly establish what’s making them money, the success of their marketing and promotions, and how the business is performing overall.
These detailed figures, combined with our automated reports, allow business to make informed decisions in critical meetings, accurately monitor KPI’s, and most importantly – drive real growth.
What are the benefits of a Giftware Industry ERP?
Designed to be the central stock repository for a business. Whether you’re operating online and in-store, making using of drop-shipping, or operating across multiple locations, our systems manages it all with precision from one source. That means the ability to see at a granular level.
For gifts assembled with multiple stock items, it’s important to use a system that’s flexible. Our packs and bills of material feature means combining products to make ‘bundles’ or giving you the option to build new stock items. That mean having control over the availability of your components.
For businesses offering custom products, Khaos Control records each specification against every sales order as an extended description. Including personalisation, specifying amounts and measurements, or any other special requirements your business offers.
Centralise your order processing
Selling across multiple channels should increase sales, not create complexity. With Khaos Control, you can keep stock in sync, bring every order into one place, and stay in control without manual workarounds.
Whether orders come from your website, marketplaces like Amazon and Shopify, telesales, or in-store, everything is connected. You can find any order in seconds and see exactly where it stands.
Sales Invoice Management keeps the whole process moving. From order capture through pick, pack, despatch, and invoicing, your team works from a single, clear screen without chasing updates or switching systems.
Here’s how Khaos Control’s products can help you achieve just that:
A powerful and comprehensive ERP solution built for the giftware industry, allowing them to manage complex inventories, multi-channel sales, and detailed financials.
- Handles style, size, and colour variants with advanced inventory tracking
- Real-time dashboards and automated reports highlight trends, top sellers, and seasonal demand
- ICAEW-accredited accounting with multi-currency and VAT support for international apparel trade
- Supports large-scale operations with warehouse management, order processing, and returns handling
- Integrates with major sales platforms
- Custom workflows and automation streamline replenishment and fulfilment
Best for: Growing or enterprise-level businesses s that need precise inventory control, batch control and detailed reporting, and who are looking to scale operations.
The essential ERP solution tailored for the dynamic demands of the giftware industry, where multi-channel sales are critical.
- Manage complex inventories
- Centralised control of stock across stores, warehouses, and online platforms
- Integration with key marketplaces
- Real-time access supports demand forecasting and fast stock turnover
- Automated reordering and synchronises stock to reduce overselling
Best for: New entrants, and online operations, or multi-location stores looking to streamline operations, scale easily, and deliver a seamless customer experience.
Our eCommerce platform, built to meet the fast-paced demands of any industry, where stock accuracy, image quality, and real-time updates are crucial.
- Seamless integration with Khaos Control ERP for live pricing, stock, and order updates
- Automatically optimises product images (WEBP) for faster site performance
- Real-time stock visibility helps prevent overselling across web and retail channels
- Customisable, mobile-friendly storefront delivers a high-quality brand experience
Best for: Those who need a powerful, real-time web store that’s fully connected to back-office operations for streamlined selling and customer satisfaction.
Giftware ERP features
Khaos Control is designed to help giftware businesses streamline operations with a comprehensive suite of features. From customer management and supplier coordination to inventory tracking and accounting, our ERP software ensures that every aspect of your retail business is connected and efficient.
Customer Relationships
Manage customers, personalise marketing, and build loyalty with CRM and automated tracking.
Supplier Management
Manage suppliers, track orders and lead times, automate reordering, and maintain stock availability.
Inventory and Order Management
Control stock with real-time tracking, automation, and synced multichannel, multi-site operations.
Reporting
Track KPIs and manage multichannel orders with accurate data in one place.
Advanced Accounting
ICAEW-accredited accounting with full control, or connect easily to Xero or QuickBooks.
Returns Management
Simple multichannel returns with fast processing and reliable data your team can trust.
Supporting an expanding lifestyle retailer with clearer control across the business
As Sophie Allport’s product range and sales channels expanded, the complexity behind the scenes grew with it. Managing seasonal collections, product variations, and orders from retail, online, and wholesale channels made it harder to maintain clear visibility and consistent control.
Khaos Control worked closely with the team to bring everything into one place, building the system around how they already operate. This included a fully configured back office alongside integrations with their website and key sales channels.
The result is a more joined-up way of working. Orders move through the business more smoothly, stock is easier to track, and the team has a clear view of what is happening at every stage, without relying on workarounds or disconnected systems.
Lifestyle retailer, Sophie Allport
Sophie Allport creates distinctive homeware, clothing, and accessories sold in-store, online, and through stockists. As the range has grown, so has the complexity of managing products, seasonal collections, and multiple sales channels.
Khaos Control brings that complexity into one place. The team has clear visibility of stock, confidence in order processing, and a structured way to manage product variations across sizes, colours, and product types.
Across the business, orders, stock movement, and customer activity are easy to track, so nothing is missed and everything keeps moving.
We do not change how Sophie Allport works. We build around it. That means the team can stay in control as the business grows, without losing the detail that defines the brand.
The customers who put their trust into Khaos Control
Implementing Giftware Software with Khaos Control
Implementing ERP software takes planning and the right support. Choosing a provider that understands your operation makes a real difference to how smoothly things run.
Khaos Control gives you a complete system with guidance you can rely on. From initial setup through to day-to-day use, we work alongside you to make sure everything is set up in a way that fits your business.
With straightforward support and people who know the detail, you can move forward knowing your system will keep doing what you need it to do.
At Khaos Control, we know software only works when your team is confident using it. That is where we focus our time.
From day one, we work with you during implementation to make sure everything is set up in a way that fits how your business actually runs. Your team gets practical, hands-on training, not theory, so they can start using the system properly straight away.
As you grow, we stay involved. You have access to ongoing support and training to help you explore more of the system at the right pace, without overwhelming your team.
We keep our customer base intentionally focused so we can stay close to the detail of each business we support. That means when you work with Khaos Control, you are not passed around a helpdesk. You are working with people who understand your setup and are there when you need them.
Giftware business’s do not stand still, and your system cannot afford to either.
We regularly maintain and improve Khaos Control so it continues to support how your business actually operates. Updates are designed to be practical and considered, keeping your system stable while introducing improvements that make day to day work easier.
We do not push change for the sake of it. Every update is there to solve a real problem, improve performance, or support how our customers are evolving.
Because we stay deliberately focused rather than trying to serve everyone, we can keep closer to the detail. That means updates are shaped by real customer needs, not generic roadmaps.
The result is a system that keeps moving with your business, without creating unnecessary disruption along the way.
No two giftware businesses run in quite the same way, and your system needs to reflect that.
Khaos Control is designed to adapt to your processes, not force you into someone else’s. You can shape workflows, add the data you need, and connect to the tools you already rely on, all in a controlled and practical way.
We focus on making changes that genuinely help your day to day operation, not customisation for the sake of it. Because we stay close to our customers, we understand where flexibility matters and where it can create unnecessary complexity.
The result is a system that works the way your business does, and continues to support you as that changes over time.
Choosing a system like this is a long term decision, so it needs to keep proving its worth.
We stay involved beyond implementation to make sure Khaos Control continues to support how your business runs. That means ongoing support, practical improvements, and a platform that evolves without becoming harder to manage.
We are deliberately not trying to serve everyone. That allows us to focus on businesses with more complex operations and build proper, long term relationships with them.
You are not left to figure things out alone or work around a rigid system. You get software that continues to earn its place by helping your team work more efficiently, serve customers better, and stay in control as the business grows.
What is Giftware Software?
Giftware businesses need a clear, reliable way to manage stock, orders, and multiple sales channels. Khaos Control brings everything into one place, helping you keep stock accurate, stay on top of seasonal demand, and manage orders without added complexity. Whether you sell in-store, online, or through stockists, it keeps your operations running smoothly as you grow.
Ready to take the next step?
Speak with one of our consultants today to find out how Khaos Control can best suit the needs of your Giftware Business.