Essential Integrated inventory & order management

Save time & money by managing your multichannel orders, inventory and customers with Khaos Control Essential.

  • Streamline your business within minutes.
  • Unlimited order & inventory management.
  • Integrate with multiple marketplaces.
  • All-in-one solution.
SIM (Sales invoice manager)

The Essential Way to Run Your Business

Reduce manual work, avoid costly errors, and give your team more time to focus on growing the business.

Essential brings your day to day operations into one simple, easy to use system. You can manage everything in one place without the usual complexity.

It is built to be straightforward. You access it through your web browser, with no hosting to manage and no unnecessary IT overhead. Just a reliable system, supported by a team that stays with you and understands how your business actually works.

Why Essential is a game changer for SMEs

Agility, real-time insight, and scalability aren’t optional — they’re essential.

Essential brings everything you need to run and grow your business into one connected platform — from order processing and inventory management to eCommerce integration, courier management, financial reporting, customer accounts, and promotions.

With real-time data at your fingertips and seamless integrations across your tech stack, you can make faster, more confident decisions and respond to change without missing a beat.

And because we believe in true partnership, our pricing grows with you, not against you. We don’t charge based on the number of orders you process or products you manage. Instead, you simply pay per user, giving you the flexibility to scale your team as your business evolves, without unexpected costs holding you back.

  • Anytime, anywhere access
  • Lower IT costs
  • Fast implementation
  • Unlimited scalability
  • All your data and processes together, in real time

Get more control over your business with Khaos Control Essential

A Complete ERP Solution, Packed with Powerful Features

Listing Synchronisation

Automate your product updates across all channels and marketplaces, so your data stays accurate without manual effort.

Inventory Management

Manage and update your inventory more efficiently, saving time and reducing unnecessary costs.

Pick, Pack and Dispatch

Reduce errors in picking, packing, and despatch with built in verification checks your team can rely on.

Order Management

Keep all your multichannel orders in one place, with accurate, up to date information your team can trust.

Customer Management

Access the information you need quickly, so your team can respond faster and deliver better customer service.

Real Time Insights

Track business performance clearly and build KPI dashboards that show what really matters.

Automation & Smart Workflow

Run your operations with confidence using a proven system designed to handle complex day to day processes.

Bulk Updates

Replace spreadsheets and make bulk updates quickly, with far less manual effort.

Xero's icon

Integrated Accounting

Stay on top of your finances with built in tools or connect to Xero or QuickBooks for a setup that works for you.

Returns Management

Make returns simple for your customers and process them quickly once items are received.

Supplier Management

Avoid stockouts by keeping a closer view of your suppliers, with real time insights and straightforward reordering.

Promotion Management

Create and manage pricing more easily with discount codes, customer specific price lists, and special offers.

Integrates with Over 30 Top Marketplaces, Couriers and Content Management Systems

The Essential ERP Built for Modern SMEs

Essential is more than just ERP software - it’s a vital tool for small and medium-sized businesses looking to streamline operations and reduce costs. SMEs can face multiple challenges, from tight budgets to disconnected systems, but with Khaos Control, these challenges become a thing of the past.

Reduce Costs

Save Time

Run Anywhere

Real-time Insights

Scale Without Limits

Grow with Confidence

What our customers think of Essential

“We have been using Khaos Control Essential for the past 4 years, and have been really impressed with the system, they organise training and the support is excellent, they listen to what we have to say and always try to adapt their system to give us what we need to improve our business and hopefully others, it has made ordering and keeping track on what we have in stock and syncing with our website and Ebay particularly helpful, I would recommend Essential to anybody thinking of changing their system regardless of the size.”

Dave Flynn - Vauxcentre LTD

“Easy to use, fully functional on PC, Tablet & Phone! Full stock control: Bill of Materials (BOMs), kits, back ordering, suggested stock levels. Promotions: multiple customer price lists, special offers, Key Codes for tracking offers. Order Input: quick manual, import orders, returns, quotes. Full Schematic Overview of all orders/invoices in the system – means you are never running blind and provides a birds-eye view of the business. Accounts – fully functional, VAT, Banking, P&L, Nominals etc even has Zero integration if your accountant insists! Professional Documentation: Delivery Notes, Invoices etc all emailed. Essentially a web based ERP system without massive capital outlay but with reasonable monthly user fees.”

Phil - Philip Harris Biological

Use all of our features at no extra cost

A comprehensive solution without any hidden extras!

Customer Management
Khaos Control Cloud Yes
Yes
Supplier Management
Khaos Control Cloud Yes
Yes
Keycode history
Khaos Control Cloud Yes
Yes
Communication Log
Khaos Control Cloud Yes
Yes
No. of SKUs
Khaos Control Cloud Unlimited
Unlimited
Variants(SCS)
Khaos Control Cloud Yes
Yes
Packs
Khaos Control Cloud Yes
Yes
Builds
Khaos Control Cloud Yes
Yes
Stock Reordering
Khaos Control Cloud Yes
Yes
Bulk Stock Adjustment
Khaos Control Cloud Yes
Yes
Drop-Ship Support
Khaos Control Cloud Yes
Yes
Manual Order Entry
Khaos Control Cloud Yes
Yes
No. of Orders
Khaos Control Cloud Unlimited
Unlimited
Automated Credit Card Payments
Khaos Control Cloud Opayo only
Opayo only
Multiple Brand Support
Khaos Control Cloud Yes
Yes
Customisable Customer Documentation
Khaos Control Cloud Yes
Yes
Invoice & Proforma Support
Khaos Control Cloud Yes
Yes
Delivery Round Functionality
Khaos Control Cloud Yes
Yes
Multi currency support
Khaos Control Cloud Yes
Yes
Quotations
Khaos Control Cloud Yes
Yes
Customised Despatch Emails
Khaos Control Cloud Paid Service
Paid Service
Balance Sheet
Khaos Control Cloud Yes
Yes
HMRC UK Making Tax Digital (MTD) Ready
Khaos Control Cloud Yes
Yes
Stock Valuation
Khaos Control Cloud Yes
Yes
Nominal Accounting Support & Journals
Khaos Control Cloud Yes
Yes
US Tax Integration
Khaos Control Cloud Yes
Yes
Sales/Purchase Ledger
Khaos Control Cloud Yes
Yes
Debt Management
Khaos Control Cloud Yes
Yes
Bank Import Support
Khaos Control Cloud Yes
Yes
Country Specific Tax
Khaos Control Cloud Yes
Yes
Credit Notes
Khaos Control Cloud Yes
Yes
Product Reports
Khaos Control Cloud Yes
Yes
Sales Reports
Khaos Control Cloud Yes
Yes
Keycode Reports
Khaos Control Cloud Yes
Yes
Best Seller report
Khaos Control Cloud Yes
Yes
Comparing Report Time Periods
Khaos Control Cloud Yes
Yes
Customer Returns
Khaos Control Cloud Yes
Yes
Supplier Returns
Khaos Control Cloud Yes
Yes
Purchase Order & Invoices
Khaos Control Cloud Yes
Yes
Direct Email to Supplier
Khaos Control Cloud Yes
Yes
Delivery Note & Verification
Khaos Control Cloud Yes
Yes
Customer Price Lists
Khaos Control Cloud Yes
Yes
Supplier Price Lists
Khaos Control Cloud Yes
Yes
Keycode Support
Khaos Control Cloud Yes
Yes
Special Offers
Khaos Control Cloud Yes
Yes
Integrated Emailing
Khaos Control Cloud Yes
Yes
Automated Workflows
Khaos Control Cloud Yes
Yes
Stock CSV import
Khaos Control Cloud Yes
Yes
Order CSV import
Khaos Control Cloud Yes
Yes
Stock Level CSV import
Khaos Control Cloud Yes
Yes
Stock Relationship CSV import
Khaos Control Cloud Yes
Yes
Pricelist CSV import
Khaos Control Cloud Yes
Yes
Ad-Hoc Reports
Khaos Control Cloud Paid Service
Paid Service
Sales Dashboard
Khaos Control Cloud Yes
Yes
User Management
Khaos Control Cloud Yes
Yes
Pick & Site Location
Khaos Control Cloud Yes
Yes
Barcode Scanning Support
Khaos Control Cloud Yes
Yes
Goods In Processing
Khaos Control Cloud Yes
Yes
Pick, Pack, Despatch Process
Khaos Control Cloud Yes
Yes
Integrated Courier Support
Khaos Control Cloud Yes
Yes
Manual Address Labels
Khaos Control Cloud Yes
Yes
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Khaos Control Essential ERP FAQs

Cloud ERP (enterprise resource planning) is a software solution that is hosted online and accessed via the internet. In contrast to traditional, on-premise ERP systems, which need to be installed on local servers and require on-site hosting and maintenance, cloud ERP software is managed remotely by the provider and means you don’t need any in-house IT support.

Updates, backups and security are all handled remotely and automatically, making it a cost-effective solution for small businesses who may not have the time or resource to maintain a system themselves.

Khaos Control is the UK’s only employee-owned ERP provider.
We remain determinedly small , allowing us to build genuine partnerships with our customers, relationships that last for decades, not just contracts, and span generations of business owners.

All of our solutions are built on our own proprietary software. That gives us a distinct advantage:

  • Complete control over product direction – we evolve the platform based on real customer needs
  • A truly unique offering – our competitors can’t replicate what we deliver
  • Agility and responsiveness – we adapt quickly to industry changes and customer demands
  • Extensive integration capabilities – flexible, scalable connections across your tech stack
  • Technology leadership – we are developers and innovators, not resellers
  • Direct access to expertise – faster support and issue resolution through our in-house development team
  • Scalability without limits – a platform designed to grow with your business

Of course! While Khaos Control Essential is ideal for many growing businesses, we also offer an on-premise solution – Khaos Control Enterprise. If you decide to switch to on-premise later on, we’ll support you throughout the transition to ensure that all your data, workflows and integrations are migrated over to the new system, so you can continue to reap the benefits of Khaos Control’s software.

If you’re an ecommerce business, we also offer a hybrid solution that encompasses cloud, on-premise and ecommerce within one, single solution.

Not at all. Our cloud ERP for SMEs is designed so that all everyday business users can get the most out of their software, whatever their business and whatever their role. The user interface is easy to use and intuitive and our expert support team are always on hand to answer any queries or to assist with training or troubleshooting.

Khaos Control Essential is a great fit for SMEs in retail, wholesale distribution, and ecommerce, as it’s particularly strong for businesses that manage large or complex inventories, operate across multiple sales channels, or require real-time stock control and order management. But really, any business can benefit from its extensive features and scalability.

Whether you’re conducting business online, in-store, or through marketplaces like Amazon and eBay, our cloud ERP system helps keep your business connected, compliant, and competitive.

Grow your business today with Khaos Control Essential

Join thousands of other users who use Khaos Control and book a completely free, no-obligation, personalised demonstration to see how our solutions can help your business!