Micro Scooters was founded with the hope of keeping children engaged with a fun and healthy activity. Ten years later, and the business is keeping more children busy (and mum’s happy!) than they could have ever imagined. The rapid success of Micro Scooters meant the need for an efficient way of getting orders out of the door. Before Khaos Control, Micro Scooters were using accounting software, order placement software, and Microsoft Excel-based reports for customer notes and product information. That’s where our all-in-one ERP system stepped in.
Implementing Khaos Control has meant the business can accurately report on and manage areas in the business that matter the most to them. For Micro Scooters, the ability to access up-to-date inventory levels has meant a clear and honest journey for customers placing orders through their website, Amazon, or Shopify store. The system will inform the team whether an item is out of stock, as well as when it’s due to be available in the warehouse. Sharing this kind of information between two customer service centres and a warehouse means every member of staff is using accurate and reliable information from a single source of truth.
“Khaos Control have helped us to evolve our business, keeping our systems up to date, offering excellent support, development and training. Khaos Control has given us everything we need and integrates well with our Magento 2 website, Amazon, Shopify and other partners. I have built up a strong relationship with the team and also a network of other users through the fantastic conferences and training days Khaos Control have offered. They always have the customer in mind and go above to assist with any developments (however challenging) and support queries.”
Kimberley Poole from Micro Scooters
Since Micro Scooters went live with Khaos Control back in 2015 it has already paid dividends, as the scooting pioneers have expanded rapidly whilst saving more than £100,000 through improved processes. In those five years Micro Scooters have been able to evolve as a business with our own system offering regular updates, excellent support, development and flexible training for everyone in the business.
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