Party Packs specialise in the supply of theme decorations, costumes, fancy dress, party and Christmas goods and an extensive range of party balloons, tableware and novelties for those who cater for children’s parties and beyond.
The Party Packs range of party products now includes over 15,000 items. You may have seen their products on Eastenders, Emmerdale, Big Brother and Hollyoaks.
Kate Turner established Party Packs in 1986 they continue to be a growing, friendly company, now employing 30 staff that are dedicated to providing an individual and efficient service to their customers.
The Business Challenge
Party Packs’ previous system had reached its limitations and to continue to flourish they needed a new solution, one that would integrate with all areas of their business in order to help them grow whilst allowing them to expand their eCommerce presence. With their increase in orders they also needed a fluid despatch process to increase efficiency whilst decreasing time.
Party Packs were one of the first companies to go live with Khaos Control Mail Order business solution, this included;
- A complete package of back office functionality that integrated with all areas of their business including a slick despatch processing module.
- Powerful purchase ordering facilities allowing them to effectively take control of the reordering of their stock based on the requirements of their growing business.
- Courier Integration to improve proficiency and increase speed. Over the years they have taken advantage of new integrations and now have full Parcel Force label printing among many others.
- Swift order importing from their eCommerce site. Now they have detailed web integration allowing for live stock information to be sent to the site along with live price updates.
By implementing Khaos Control into their business, Party Packs have been able to progressively grow and increase their volume of eCommerce orders exponentially. With the introduction of web integration and the opportunity to tailor Khaos Control to their ever changing needs Party Packs have been enjoying steady growth and cost saving functionality with Khaos Control at the heart of their business over the last 10 years.