Run your BigCommerce store with more control and less manual work
Khaos Control connects your orders, stock and fulfilment in one place, helping you stay accurate and in control as your BigCommerce operation grows.
Take control of orders, stock and fulfilment
Bring your ecommerce and back-office processes together, so your team can focus on getting orders out the door rather than chasing data.
- Keep inventory accurate across all channels and reduce the risk of overselling.
- Manage BigCommerce, marketplace and direct orders in one place with full visibility.
- Reduce manual errors by keeping product and stock data in sync.
- Offer more delivery options with integrated courier services.
- Automate despatch and keep customers updated with tracking information.
- Handle returns with a clear, consistent process your team can rely on.
A More Practical Approach to ERP
We are not trying to be the biggest ERP provider. We focus on businesses with more complex, multi-channel operations, where control and visibility matter.
That means working in partnership with you, understanding how your business actually runs, and building a system that supports it properly.
Deliver a better BigCommerce customer experience
Improve speed and consistency without adding more pressure on your team.
- Automate routine processes so orders are handled reliably every time.
- Manage pricing and promotions by channel, so customers always see the right offer.
- Prioritise BigCommerce orders with flexible workflows during busy periods.
- Use order and customer data to create more relevant marketing activity.
- Make better decisions with clear reporting on sales and customer behaviour.
- Ship items as they become available with part shipments, reducing delays.
What you can manage with our BigCommerce integration
- Listing Updates: Keep stock levels and product data accurate without constant manual updates.
- Shipping Updates: Automatically send order status and tracking information to BigCommerce.
- Order Management: Set priority rules to stay in control of fulfilment, even at peak time.
- Customer Management: View order history, sales channels and customer data in one place.
- Back Order Management: Manage replenishment and drop shipping while maintaining visibility.
- Returns Management: Process returns, exchanges and refunds with a consistent workflow.
- Payment Management: Take payment at dispatch, supporting flexible fulfilment and part shipments.
- Pack Management: Generate shipping labels and manage packing from one system.
Our integration is designed to work as part of your wider operation, not alongside it, so everything stays connected and under control.