Order processing software aids in the processes or workflows associated with the taking of an order, offering customer services around it, and the final picking, packing and delivery to your customers. Processing an order, from start to finish, can be a lot more fraught and prone to mistake than it may first appear on the surface. A small error can occur during one or more stages of the ordering cycle, and suddenly the whole operation is put out of kilter.
Khaos Control provides tools to make it easy for orders to be processed, in terms of having live promotions available when taking orders and for making sure customer service staff have all the data they require, at their fingertips, so as to be knowledgeable and helpful. We provide many solutions to optimise your order taking and despatch processes, ensuring minimum loss of time, low levels of mistakes and consistently excellent levels of customer service.
When operating a business, the majority of your order processing will be for sales orders coming from your customers. Alongside that, you will need to consider purchase order processing when you purchase goods from your suppliers.
A system like Khaos Control will provide the foundation to process these orders efficiently, by giving you complete oversight of the orders coming into your business as well as those going out, in one single, easy to use, interface. Alongside this, having all your order information in one place means you can prioritise your fulfilment in whichever way suits you best, allowing you to cater for all of your sales sources in an effective manner. Purchase order processing and sales order processing become linked, as part of a larger holistic picture, automatically feeding into one another, thereby resulting in slicker operations.
Installing our order processing software, Khaos Control, into a business carries a lot of benefits. Some of the positives are:
Our order processing software will help your streamline your entire pick, pack and despatch process, so you can tighten up the workflow and minimise mistakes throughout. One central location for all your orders, both customer and supplier, allows for a full overview of your orders, as well as which ones (especially from customers) need to be prioritised or are running late.
Khaos Control allows for orders to be filtered by customer, company, date and more, and stores a complete order history for customers and companies. This allows you to track who is ordering what, as well helps to identify your loyal and returning customers. Dashboards help you evaluate your order process and its effectiveness. In just a few clicks, you can easily see breakdowns of specific parts of your pick, pack, despatch process, as well as breakdowns of certain products, orders or customers. All of this, and optionally available in the Cloud, as ERP on the go.