eBay’s Seller Centre is the central platform dedicated to providing private and business sellers with all the information they need about making the most of their eBay account.
From learning about promoted listings, to growing your sales with different tools, there’s lots to be learnt. eBay Seller Centre also allows you to mange your:
- Listings
- Promotions
- Marketing
- Shipping
- eBay store front
- Finances
- Service Metrics
Every seller on eBay has access to an eBay Shop. This is a central destination for other buyers to learn more about you and your business. Sellers and buyers can browse yours listings through a customised and branded shopfront, along with discounted fees and an increased number of free listings per month.
When you open an eBay store, you’ll choose a Shop package: Basic, Featured or Anchor.
Basic: Get your business started with reduced fees and tools to help you grow.
Featured: Take it to the next level with more free listings, eBay packaging supplies, free international listings and more.
Anchor: Expand your business with confidence, with unlimited fixed price listings included and increased benefits across the board.
eBay Premium Service is badge for consumers looking to identify items from sellers that offer the best services. The service standards offered by eBay Premier Sellers are continuously reviewed by eBay. To become one in 2021, you must meet the following criteria:
- Offer a free domestic delivery option within 3 working days
- Offer an express delivery option within 2 working days for no more than £10
- For items over £20, all of the delivery services must be designated tracked services and valid tracking must be uploaded within the dispatch time (this includes auction-style listings and Best Offers where the final price is over £20).
eBay’s Service Metrics allows sellers to rate themselves against the competition. These metrics can help reduce after-sale buyer requests, which are time-consuming, costly to service, and often result in refunded sales.
See how many of your transactions result in ‘Item not as described’ return requests and ‘Item not received’ requests, along with valuable insights into why these requests are being made.
eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer.
Looking to better optimise your shipping for profit? Check out our blog regarding some of the top eBay shipping tips.
eBay sales reports can help a seller track their key metrics when it comes to their selling activities. Factors such as: sales, listings, successful listing % and sales prices can all be tracked and analysed through eBay sales reports.
eBay sales reports also allow users to compare sale performances with pre-set sales goals. You can analyse which factors have contributed most towards your sales (e.g. price, listing information, advertisement, images).
One of the key uses for eBay sales reports is to refine and optimise your selling strategies to make sure you are pushing out contributing factors that work for your product/business.
eBay power sellers are users who have a long well-maintained history of selling products on the platform while also keeping a certain level of customer satisfaction.
Becoming a power seller is one of the prerequisites to becoming an eBay top seller. Reaching these seller levels can help boost search rankings and gives the seller a logo which can instil confidence in the buyer.
Check out eBay’s advice and specific requirements to become an eBay power seller.
